Text-to-911
Industry Standard, Cloud-Based TCC Service with Integrated Language Translation and Auto-Detection
Empowering Communities with Next-Gen Text-to-911 Services
Emergencies can be overwhelming, and traditional voice calls aren't always the most accessible option. With Convey911's Text-to-911 TCC Service, we’re committed to ensuring everyone has access to quick, reliable communication during critical situations. Our state-of-the-art platform bridges the gap between those who need help and emergency responders, all while prioritizing clarity, speed, and accuracy.
Flexible Implementation
The Text-to-911 service can be deployed as an over-the-top application or seamlessly integrated with your current call-handling equipment. This adaptability makes it easier for emergency centers to incorporate text-based solutions without overhauling existing infrastructures.
Advanced Features
Every text-to-911 session delivered through Convey911 comes with real-time language translation and enhanced PIDF-LO vertical location (Z-Axis) data, ensuring PSAPs have the vital information needed for accurate and effective emergency response.
Technical Excellence in Every Feature
Convey911's Text-to-911 TCC Service isn’t just about accessibility—it's built on robust, cutting-edge technology to ensure reliable, efficient emergency communication.
Here’s a closer look at the advanced capabilities that set our TCC service apart:
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Comprehensive Text-to-911 Compatibility
Supports service providers using traditional Short Message Service Center (SMSC) as well as integration over IMS Core or IP Networks, ensuring broad compatibility across modern communication infrastructures.
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Advanced Location Services
Utilizes a centralized location server to deliver accurate caller location data, including height above terrain (HAT) and Z-axis coordinates, crucial for high-rise and complex urban environments.
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Location Updates On-Demand
Provides Public Safety Answering Points (PSAPs) with the ability to request updated caller locations, improving response accuracy during ongoing incidents.
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Multi-PSAP Connectivity
Enables seamless transfer of Text-to-911 sessions between PSAPs and supports forwarding to secondary PSAPs through both monitored and unmonitored PSAP conferencing, enhancing coordination in large-scale or multi-jurisdictional emergencies.
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Diverse PSAP Support
Fully supports PSAPs with TTY, HTTPS-based, and SIP/MSRP-based configurations, ensuring adaptability to varying technological infrastructures.
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Integrated Language Services
Receives Text-to-911 sessions with built-in language identification and translation support, facilitating instant, multi-language communication to break down language barriers.
Unmatched Reliability & Compliance
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Cloud-Native Service
Provides unmatched fault tolerance and redundancy, surpassing other competitors.
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Industry Standards Compliance
Complies with ATIS/TIA J-STD-110a and NENA i3 standards, ensuring reliability and compatibility within emergency communication frameworks.
Interested in learning more about Convey's Text-to-911 service?
Our team is eager to assist you in exploring the full potential of your Convey911 experience. Please contact us today!