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ConveyCommunicator

The Essential Language and Communication Platform for 911 

Leave no community member behind

Elevate your emergency response capabilities with the ConveyCommunicator platform, empowering call takers and dispatchers to connect in almost any language via text, video, and voice. Our cutting-edge language translation engine ensures swift, seamless, and accurate communication across all channels, enabling you to respond faster and more effectively when it matters most.

Convey Communicator Chat with Translation

Communicate across 175+ languages over text & chat 

Live text capabilities and interactive chat features provide users with the ability to seamlessly communicate and engage in real-time conversations across a multitude of languages. These advanced features are designed to break down language barriers, enabling individuals to connect, collaborate, and share ideas without the need for additional translation tools. The system intelligently translates messages instantly, ensuring that the essence and nuances of the conversation are preserved.

Convey Communicator Chat with Translation

Shareable streaming video with transcription and translation

Our platform offers an innovative and highly versatile shareable streaming video feature that is equipped with advanced transcription and translation capabilities. This feature allows for seamless communication by enabling video streams from the caller to 911 to be broadcast to any location, ensuring that critical information can be relayed effectively and efficiently to those who need it most.

Video calls can accommodate up to four participants simultaneously, and includes the option for anonymous sharing with first responders and other authorized individuals, ensuring privacy and security while still providing essential information. Additionally, the platform integrates live American Sign Language (ASL) interpretation, thereby ensuring accessibility and inclusivity for individuals who are deaf or hard of hearing.

Convey Communicator Chat with Translation

AI enhanced over-the-phone voice transcription and translation 

Our premium over-the-phone transcription and translation service operates with remarkable efficiency, providing results in near real-time to ensure swift communication. This service includes advanced features such as keyword alerting, which helps users identify and focus on important terms and phrases during conversations.

Additionally, it offers sentiment detection, allowing users to gauge the emotional tone of the dialogue. Our AI system excels in conversation summarization, breaking down lengthy discussions into concise summaries that capture the essence of the conversation. 

Equipped with essential, life-saving features

Streamline response times by breaking down language barriers and efficiently gathering crucial information when every moment counts

  • Chat with Translation

    Break down barriers and communicate across 175+ languages over text and chat with instant translation

  • Streaming Video

    Live video streaming from callers to 911, supporting up to 4 participants with anonymous sharing to first responders and authorized personnel; multi-cast video to anywhere

  • Location Request

    Locate individuals with pinpoint accuracy in real time and in 3D, capturing not only their precise geographical position but also the height above terrain

  • Human Interpreters

    Reliable, fast access to ConveyConnect over-the-phone human interpreter service with connection times <10 seconds

  • Transcription & Translation

    Facilitate effective communication in real time between callers and emergency personnel despite language differences

  • ASL Interpretation

    Integrated live ASL interpretation, ensuring deaf and hard-of-hearing individuals to fully engage through sign language interpreters, breaking down barriers and fostering inclusivity

  • Sentiment Analysis

    Analyze 911 calls to evaluate the emotional tone and mood of the caller to better understand the urgency, stress level, and overall sentiment of the situation in real time

  • Keyword Alerting

    Automatically scan conversations for critical keywords (ie gun, bomb, etc), to trigger alerts ensuring appropriate and immediate responses 

AI Summarization & Insights

ConveyCommunicator utilizes artificial intelligence to simplify emergency call handling by extracting key details from phone and text conversations into concise bullet-point summaries. It captures vital information such as the caller's name, phone number, type of emergency (Medical, Fire, Police), and all other critical incident details.

This feature helps 911 call takers focus on callers without missing essential details, while dispatchers gain quick access to organized summaries for faster, more accurate resource allocation. Supervisors benefit from an archive of summaries for tracking and audits. By improving clarity and efficiency, this feature enhances emergency response and saves lives.

Discover how Convey911 can benefit you

Our team is fully prepared and eager to assist you at any moment, ensuring that you receive the support and guidance you need to make the most out of Convey911. We're ready when you are!

Trusted by top agencies across the United States